Go online and download your documents , fill them out then print them before you arrive. It saves you and the rest of us a lot of time. Less waiting if you're organised.

If you're coming to pick up on your pick up date, come closer to end of day. They told me noon (I paid for expedited service too) and they hadn't printed my passport at 3pm when I arrived.

10 people lined up here by 7:00 on a Monday morning. Continues to double every 10 min after until opening.

In and out in 20 minutes! Awesome. Fill out your forms in advance and help everyone get faster service.

For mamas and those with disabilities looking to come early: elevators don't work until the office opens at 7:30am.

Here on Monday. Waiting time is 90 minutes!

Expect to wait 15-25 minutes just to get a ticket # for the main lineup, then an additional 1-2 hours to see an actual agent.

Go EARLY!!! As in 7:00am-kinda early!! Ever been to the Apple store at Christmas ? Yeah... just like that, only with grumpy people!

Do yourself a favour, check online to be sure you have all your proper documentation … then prepare yourself for a long wait .

Friendly and helpful. Got my SIN in 15 mins.

Don't particularly enjoy massive line ups? Here is the secret: Come right before closing at 4:30pm.

Come early before 8 on a rainy day....line up is short . Only 6 more people ahead of me.....

Just go one day in the morning before 9am and if you're renewing, you'll barely have to wait!

Here on a Friday at 10 in the morning and there's no line . ????

Did all the correct things, downloaded & fully completed form as per instructions. Still had to wait through 25 minutes line up, only to be told that my wait will be at least another 45 minutes.

Try getting there when they open at 730 and be the first in line

They said Fridays' before a long weekend are busy. Here on the Tuesday after a long weekend, only a 15mins wait.

Bring something to do! A smart phone, magazine

Come with all your documents ready.

It looks like a huge line-up but it really does go quite fast.

10 year passports are now available to apply!

They moved! Down by the food court .

Make sure your phone is charged.

Don't think it's not going to be busy because you come during the middle of the workday. I am here right now, and so are 70+ other people.

Bring a book . Or two.

Don't let your signature touch the border!

Starting lining up at 10am and was out by 11ish.

Pick up time

press your luck after 3pm.....hit and miss for long queues

When you are a costumer of the government, you WAIT!!

Come before they open... 7am and I'm 3rd in line . Good luck!

They will approve a passport with the name "Spandy Andy" :-D

Bureaucrats, minimize work, maximize time!

Sit down.....wait.

Now serving 3 of 678

Now serving F 300 im F 739... Fml

7am, and there are 30 people in line ahead of me :(

Do whatever you can to never ever have to come here.

Lines are fun!!

Do NOT use Inter-Pro Photo at the LM level. Bad photos and bad service.