The Ritz-Carlton, San Juan

Escape to The Ritz-Carlton Spa, San Juan, where the accommodations and the soothing, ever-present rhythm of the ocean inspires renewal. Our relaxing therapies, including our famous Puerto Rico massages, are designed to soothe the soul and rejuvenate the body...

9 / 10
234
ratings
Address

6961 Ave Gobernadores, The Ritz-Carlton, San Juan (at Calle Violeta) Carolina 00979 Puerto Rico

Credit Cards Yes (incl. American Express)
Drinks Wine

Comments / 74


Keywords:

orlando swimming pool breakfast food scenic views desserts blood orange sorbet tours bar massage books staff coconut beach corn restaurants juice hotel fruit homemade food port
The Ritz-Carlton

Our mixologists at Ocean Bar & Grill recommend combining 2 famous cocktails to make your own Mojito Colada . Blend rum , cream of coconut , citrus juices , mint and top it off with a fresh pineapple slice

The Ritz-Carlton

At Ocean Bar and Grill our chef honors traditions of cocina criolla by serving medleys of seafood in cast-iron pots. Mixtures of spices and seafood awaken your senses as you take in the ocean view .

John Kennedy

Very welcoming, professional as always. Nice mimosa upon arrival. Rooms are a bit small, but for more $ you can get better ones. Lots a good local fare nearby. Ritz always goes out of the way!

The Ritz-Carlton

Take a self-guided tour around the property to enjoy our mélange of art pieces, like the stone lion fountain in the entrance which was brought over from Europe piece by piece.

Luquillo Taxi

This Luxury #LuquilloTaxi is your best option when staying on the East Coast of Puerto Rico! With direct service to the St Regis, Rio Mar & El Conquistador we have the BEST RATES & SERVICE

The Ritz-Carlton

While snorkeling the warm waters off the coast of The Ritz-Carlton, San Juan, keep an eye out for turtles as they glide under the ocean’s surface.

Chris Anthony

Most helpful and friendliest Ritz staff ever. Pool food is also very good, not typical beach grub but solid choices from Fish Tacos to delicious Quesadillas-great place to stay!

The Ritz-Carlton

Plan a fishing excursion at The Ritz-Carlton, San Juan an hour before sunrise to watch the sky come to life as the sun rises over the Caribbean waters.

Emelisa Perez

Great guest service. Drinks made to perfection. Good view of the pool & ocean. No microwave or fridge . Has a mini bar fridge . Soft pillows & beds. Great housekeeping. Casino has 1 Blackjack $10 table.

Queena Kou

The nicest hotel staff you will ever meet. They took care of ALL our questions about the city , places to go, booking for tours , good restaurants to try out, etc. Highly recommended!

Jay Mandel

Walk to Walgreens. 5 mins to right. Stock up on beer and breakfast . You can fit 1/2 gal milk and and one can of beer in the honor bar fridge in your room if you rearrange!

The Ritz-Carlton

A walk around our property will reveal many of the native plants that can be found throughout Puerto Rico.

Luquillo Taxi

@ With The #1 Reputable and Discount Taxi service in Puerto Rico! Google: "Luquillo TAXI " and check our trip advisor reviews under "Luquillo TAXI " or "Shawn Herrera"E-MAIL ~ luquillotaxi@gmail.com

Nancy Dingle

Nice lobby lounge but drinks quite expensive ... Really enjoyed dinner at Los Platos nearby...reasonable, delicious and fun!

Jiro Soriano

I was generally underwhelmed by my room, although the pool area was nice and the ground floor walk-out rooms by the pool looked like the best way to go.

Camille B

Food is outstanding. Service should've been better...very slow. BBQ corn was great and get the blood orange sorbet it excellent!

Anthony Spirito

We really enjoyed our stay at the Ritz Carlton. Not only would we not hesitate to go back (often), we would enthusiastically recommend it to anyone considering a stay in San Juan.

Evan Feist

Ask Orlando at the lobby bar for his newest creation. In a pinch, his mojitos are literally legendary.

Ryan Biancofiori

Have dinner at BLT Steak and if you like spice get the jalapeño mashed potatoes . then hit up the Lobby Bar for a liquid dessert mixed by Orlando .

Mixmasterbrown

Beautiful scenery . Cordial staff . Clean hotel . I will be back

Megan Lecas

The Sushi is wonderful -- recommend the "crazy dragon" very yummy!!

Erin Messel

You come to Puerto Rico because it's Puerto Rico. You come back because of the Ritz!

Madhura Inamdar

Ritz- Luxury at its best! Warm and friendly staff ..

Sean Maxson

Swiss Bircher parfait @ Mares restaurant for breakfast is out of this world. The secret gem on the b-fast menu is the homemade banana bread

Andrew T

Chicken tenders with truffle fries at the beach ! And the Ritz Coladas !!

Julio Lucas

Without a doubt one of the best hotels in San Juan Puerto Rico.

Peggy Dawson

Friendliest staff ever. Excellent service . Juan @ the beach went running around to get me a Vogue magazine after I went looking for my missing copy @ the pool shack.

Patrick Strange

FYI - Only drawback about the place is that they don't have a lot of local cuisine on their menus! Get a cab into Old San Juan for good eats!

Lisa

Walking in to a Champagne welcome assures you the beginning of a wonderful stay. The jr.suites are lovely

Rodney Trice

Club Level has great food, but the deserts are the best - and don't miss the cocktail hour!

Levi Stein

Great hotel , becuse its just a 5 minute walk to the Chabad Jewish Center!

Kelly Eaton

The pavilions are lovely for great all day service and personal space. #4 gets the best sun all day.

Aaron Wheeler

Orlando in the Lobby Bar is the best bartender , period. Try the Signature Mojito or Old Cuban.

Gokul Venkatesan

The lobby lounge is awesome with a good selection of food.

Jay Mandel

The beach walk to the right of the resort is longer and nicer than the left.

Scott B

Real gingerbread houses in the lobby. I ate some of the roofs

Zac N

Get free drinks while gambling , food too

Anthony Rallo

Instead of mediocre room service , order from Il Mulino 'to-go', pick up and have them bring up plates and silverware! The menu is on Ritzcarlton.com

PR Fun Tours

This place is next to the airport with its own beach 5 stars..

Joseph Albanese

Really great service, everyone is extremely friendly and you are guaranteed a good time (weather permitting haha)

David Ojserkis

Stayed here multiple times. Never have encountered friendlier people. Best hotel on the island .

Patrick Strange

Be careful by the pool after rainfall, it puddles up and takes awhile to drain. Beautiful pool spot either way!

Sean Maxson

Bartender Orlando in hotel lobby us awesome. He'll take care of you. He's also an encyclopedia of rum knowledge .

Karl With A "K"

Swanky casino with an elegant bar .

Michael Dutzer

This was our second time at this property and it was amazing. The staff was exceptional, especially Diana in the lobby lounge she was sweet and thoughtful. Looking forward to our next trip there.

Minnie

maybe the most friendly service of Ritz chains, but not so sure about the quality for the Ritz. overall experience: not five star one.

Anthony Rallo

BLT Steak has 50% off all wines from 5-7pm!

Patrick Strange

Great friendly service all around. Listen to the Coqui around the pool at night.

Sandy So

"Ritz Kids Check-In"

Christa Mangiello

Pablo is by far the best host Poolside ! He is the main reason I plan on returning!

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