The city of York was built on chocolate . At York's Chocolate Story Factory Zone, it's possible to watch master chocolatiers in action before the all-important taste test. Read more

Free chocolate all the way around and a chance to make your own chocolate to take away! I had 2 kids with me (4 and 7 years old) and they were mesmerised all the way round. Takes an hour and 10 min

Had a great visit, which we had a tour round which booked in advance. Plenty of chocolate to eat also learnt a lot about the history of chocolate in York. Also get a chance to make your own lollypop.

The chocolate tour is great, you get to taste the equivalent form of chocolate to the relevant time period as you progress through the tour . The staff are friendly and knowledgeable aswell

You can taste lots of chocolate , and get to decorate your own chocolate lolly. The little video they show about the history of chocolate is interesting.

Although small from the outside this museum is well worth a visit (especially if you like chocolate or have kids or both!)

The museum bit was interesting but costly for what it actually is, but the cafe is tdf! It's an absolute must every time I visit York! Delicious hot chocs ! :)

Worth the 1hr spent here. Use 1pound discount coupon available in your city sightseeing guide.

Tour is fun. After the tour , please try the hot chocolate in the restaurant downstairs. Yummy!

Great tour and awesome chocolates ! History all the way from Mexico to York

It's a tenner for adults to get in but you get plenty of free chocolate whilst you're there - well worth the visit.

Went in June 2014 and Dougie the tour guide was great! Fantastic knowledge and a great character too :)

Very interesting tour and you get lots of chocolate during it.

The best experience in York what we could wish for! Totally loved it!❤️

Must visit! Enter on empty stomach to savour all the chocolates ...

You get to make your own chocolate at the end!

Visit here - its fantastic! Really fun and free chocolate ;)

Bookings on the same day are not possible, just go to the entrance. Really helpful service !!!

The rose milk chocolate is brilliant!

its totally very good to taste it

You need to go on the tour

Had a hazelnut hot chocolate and it was way way too sweet. Some of the other options probably would have been better.

Didn't have time for the tour but had a chocolate tasting. Yum

Buy a York City Pass and get in free!

Orange dark chocolate

Hot chocolate is FAR too sweet !!

Tours only every 30 mins (Sunday Jan 2014)

Looked ok from outside but it was too expensive to go in.

Very expensive

Overpriced and absolutely slow service! If you want to indulge in proper hot chocolate , take the door to exit, turn left and take your pick among the many of the local shops!! No, you won't regret it!

Expensive and not fantastically interesting. Not recommended i'm afraid.